Ussen Technologies, LLC d/b/a RightHand-AI · Effective Date: September 6, 2026
These Terms of Service and Refund Policy ("Terms") are entered into between you ("you" or "Customer") and Ussen Technologies, LLC, a Texas limited liability company doing business as RightHand-AI ("Ussen Technologies," "we," "us," or "our"). These Terms govern your access to and use of our website(s) at ussentechnologies.com and righthandai.io (together, the "Sites"), and your purchase of Claude Unlocked: An AI Training Workbook (the "Product") and any other training, workbook, or digital product we offer for one-time purchase (together with the Sites, our "Services").
By purchasing the Product, accessing the Sites, or otherwise using our Services, you agree to be bound by these Terms. If you do not agree, do not purchase the Product or use the Services.
Our collection and use of personal information in connection with the Services is described in our separate Privacy Policy, which is incorporated into these Terms by reference.
Our Services are directed to adults and are not intended for use by anyone under the age of 18. By using our Services, you represent that you are at least 18 years old and legally capable of entering into a binding contract.
The Product is a digital training workbook delivered electronically, typically by email, to the address you provide at checkout. The Product is not shipped as a physical good and does not require a physical return.
You are responsible for providing an accurate email address at checkout and for ensuring your email provider does not block or filter delivery of the Product. If you do not receive the Product within a reasonable time after purchase, contact us using the information in Section 8 before assuming the purchase failed.
We may update or revise the content of the Product from time to time. Purchasing the Product entitles you to the version made available to you at the time of delivery; we are not obligated to provide free access to later revisions, though we may choose to do so.
All payments are processed through Stripe, Inc., our third-party payment processor. By purchasing the Product, you agree to Stripe's terms of service in addition to these Terms. We do not directly collect, view in full, or store your full payment card number on our own systems.
Prices for the Product are stated in U.S. dollars and are due in full at the time of purchase. We reserve the right to change prices for future purchases at any time; a price change does not affect a purchase you have already completed.
This no-refund policy exists because the Product is a digital good that is delivered to you electronically and can be immediately accessed, downloaded, copied, and retained once delivered. Because delivered digital content cannot be "returned" in the way a physical product can, and because delivery itself provides you the full benefit of your purchase, we do not offer refunds for completed purchases, buyer's remorse, failure to use or complete the Product, or dissatisfaction with the content.
This policy is disclosed to you conspicuously on our checkout page before you complete payment. By completing your purchase, you acknowledge that you saw and agreed to this no-refund policy before paying.
Notwithstanding the above, we will consider a refund, in our sole discretion, in narrow circumstances such as: a verified duplicate charge for the same purchase; a verified technical failure on our end that permanently prevented delivery of the Product to you (after you have contacted us per Section 8 and given us a reasonable opportunity to redeliver it); or a billing error clearly attributable to us. Requests must be submitted within 14 days of purchase to the email address in Section 8. We will investigate and respond within a reasonable time.
Nothing in this Section limits any non-waivable right you may have under applicable law, including any right to dispute a charge with your card issuer under the Fair Credit Billing Act or applicable card network rules, or any right that cannot lawfully be disclaimed under the Texas Deceptive Trade Practices—Consumer Protection Act (Tex. Bus. & Com. Code Ch. 17) or other applicable Texas or federal consumer protection law.
Upon completing your purchase, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Product for your own personal or internal business use. You may not resell, redistribute, publicly share, post for free or paid download, or otherwise make the Product available to third parties who have not purchased it themselves.
The Product, including all text, workbooks, training materials, graphics, and associated content, is owned by Ussen Technologies, LLC or its licensors and is protected by U.S. copyright and other intellectual property laws. Purchasing the Product does not transfer any ownership or intellectual property rights to you beyond the limited license described above.
You agree not to: copy, reproduce, or distribute the Product beyond the license granted above; use the Services for any unlawful purpose; attempt to gain unauthorized access to our Sites, systems, or other users' information; or interfere with the proper functioning of our Sites.
The Product is training and educational content about the use of artificial intelligence tools. It is general information only, is not customized advice for your specific circumstances, and is not a substitute for professional, legal, financial, tax, or technical advice. We do not guarantee any particular outcome, result, or level of proficiency from using the Product.
Nothing in these Terms limits any liability that cannot be limited or excluded under applicable Texas or federal law.
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms, the Product, or the Services will be subject to the exclusive jurisdiction and venue of the state or federal courts located in Harris County, Texas, and you consent to personal jurisdiction in those courts.
These Terms do not require arbitration of disputes; either party may bring a claim in the courts described above.
We may update these Terms from time to time to reflect changes in our practices, our Services, or applicable law. If we make material changes, we will update the "Effective Date" above and, where appropriate, provide additional notice. The Terms in effect at the time of your purchase govern that purchase; continued use of the Services after an update constitutes acceptance of the updated Terms for future purchases.
If you have questions about these Terms, a billing issue, or a request under Section 3, contact us at:
Ussen Technologies, LLC (d/b/a RightHand-AI)
7810 Hiawatha Dr.
Houston, TX 77036
Email: support@ussentechnologies.com